Patient Service Advisor - Orthopaedics

Crowborough

This vacancy is now closed

Description

Patient Services Advisor– Crowborough

We’re on the look-out for a highly motivated and enthusiastic Patient Services Advisor to deliver first-class customer service to patients at The Horder Centre in Crowborough within our Orthopaedics booking team

What you'll do 

  • Process patient booking forms using hospital computer systems
  • Communicate with patients regarding their appointments and surgery
  • Co-ordinate with other departments to ensure efficiency and accuracy
  • Update reportable data
  • Action emails and answer phones

 

 Who you'll be 

  • An outstanding Administrator
  • Someone who is passionate in delivering exceptional standards
  • Customer orientated
  • Flexible and willing to learn
  • Discreet at all times

 What you need to have 

  • Previous experience working in a customer facing role.
  • Good levels of written and verbal English
  • Must be able to multitask
  • Excellent IT skills, experience of using a variety of operating systems

"In addition to a £20,700 - £21,300 per year, we also offer an incredible number of benefits which are below:"

  • Family Friendly policies
  • Outstanding training and development opportunities
  • Full medical insurance
  • Full health and wellbeing programme