Guest Services Assistant - FTC

This vacancy is now closed

Job reference
Guest Services
Pay scale from
Non-clinical 2.02 (Annual: £16397, Hourly: £8.41)
Pay scale to
Non-clinical 2.02 (Annual: £16397, Hourly: £8.41)
Closing date

‘Caring for your Career’

Vacancy – Guest Services Assistant – Fixed Term Contract

We’re on the look-out for a highly motivated and enthusiastic Guest Services Assistant on a fixed term contract to deliver first-class customer service to patients at our Crowborough Hospital – a centre of excellence in orthopaedics. Recently awarded OUTSTANDING by the CQC, we’re a hospital with a difference.

A highly customer focused, skilled multi-tasker, you’ll work across the hospital in different areas. Working as a ward clerk; in our surgical clinic preparing paperwork; to completing medical records, no two days are the same. You’ll have bags of energy and be able to adapt to change

As a thank you for your passion in delivering excellence in all aspects of your work, we’ll care for your career, with rewards and opportunities that aren’t just good - they’re exceptional:

  • A competitive salary
  • An annual colleague bonus
  • A generous pension scheme
  • 27 days holiday (plus bank holidays) to enjoy some well deserved R&R
  • Private medical and dental
  • Childcare vouchers
  • Free onsite gym
  • Free parking
  • Life insurance
  • A free lunch (turns out there is such a thing!)
  • A catalogue of unique training courses, from IT skills to leadership training with a twist
  • The opportunity to make a real difference, without the red tape.

         Must Haves

  • Face to face customer service experience
  • A minimum of two years office experience
  • Ability to multi-task and confident to work alone
  • Good communication and interpersonal skills with colleagues at all levels
  • A bright and breezy telephone manner (you can hear a smile over the phone!)
  • Computer literacy including working experience of word, excel and outlook

 Nice to Haves

  • Customer Service training
  • Previous experience in a medical setting will set you apart from the rest
  • Experience of maintaining petty cash records and petty cash reconciliation
  • Knowledge of Pims


For more information take a look at our role brief or get in touch with the Talent Team at


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