Patient Services Advisor - Bank Contract

This vacancy is now closed

Job reference
Bookings/Medical Secretary
Pay scale from
Non-clinical 3.04 (Annual: £19258, Hourly: £9.88)
Pay scale to
Non-clinical 3.04 (Annual: £19258, Hourly: £9.88)
Closing date

‘Caring for your Career’

Vacancy - Patient Services Advisor – BANK


At Horder Healthcare we are committed to delivering the very best patient service starting from the initial patient enquiry (NHS or Private) through to booking, treatment, recovery and discharge.

This is a key role within the Patient Services Team. You will be responsible for handling all patient enquiries and making all bookings (physio, outpatients and surgical) related to a patient’s pathway.

The role will ensure that there is consistently high standards of administrative service to patients irrespective of their referral route, which is embedded throughout the culture and working practices of the team.

As a thank you for your passion in delivering exceptional standards, we will care for your career, with rewards and opportunities that are not just good – they are exceptional:

    • A competitive salary
    • An annual colleague bonus
    • A generous pension scheme
    • 27 days holiday (plus bank holidays) to enjoy some well deserved R&R
    • Private medical and dental
    • Childcare vouchers
    • Life insurance
    • A free lunch (turns out there is such a thing!)
    • A catalogue of unique training courses


 Must Haves

  • Good general education
  • Previous experience in a bookings/customer service role
  • Demonstrable ability to work with a wide range of people
  • Highly proficient with current technology and software applications
  • Ability to prioritise workload and meet deadlines
  • Well presented and articulate
  • Keyboard skills/touch typing

 Nice to Haves

  • Experience in a hospital/medical environment
  • Experience in a role dealing directly with the public


For more information take a look at our role brief or get in touch with the Talent Team at  

 #TeamHorder #CaringforyourCareer

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