Caring for your Career’
Clinical Quality Administrator – Eastbourne
£19,0256 ( pro rata) 22.5hrs per week
Sussex MSK Partnership East (SMSKPE), a Horder Healthcare Partnership organisation, manages the care and treatment of patients with muscle, bone and joint conditions (musculoskeletal or MSK for short), across East Sussex. The service also provides care and support for Rheumatology patients and those with chronic pain.
We are looking for a Clinical Quality Administrator to join this successful team based at SMSKPE headquarters in Eastbourne.
This role will support the primary purpose of SMSKPE to ensure outstanding clinical services for our patients. You will support the senior leadership team in the coordination and administration of all our clinical service improvement activities. This will include organising meetings between multiple services, ensuring accurate actions are taken from these meetings and ensuring all involved are kept informed of progress made. You will also provide an essential role in the coordination of our regular patient forums. These are opportunities for our patients to share their experiences of our clinical services with SMSKPE. You will provide an invaluable role in collecting these patient experiences to inform where we are doing well and where we can make improvements.
Must Haves……
- Preparing agendas and completing/organising the taking of minutes / action notes at any key meetings, providing a high standard of administration support and organisation to the Senior Management Team.
- Collate, format and prepare a variety of monthly reports for review by the Clinical Director, SLT and wider clinical team members
- Co-ordination and execution of all aspects required for the organisation and running of effective patient forums with the Patient Director (e.g. ensuring patient attendance, coordinating host site requirements, liaising with patients prior to and during the forums, providing and distributing summary reports).
- Support clinical team members with administrative requests relating to established and agreed clinical performance activities.
- Ensuring appropriate confidentiality in view of the access to, and involvement with, sensitive information.
- Ensuring through personal actions that the Corporate Support Office is viewed effectively and professionally across a wide range of stakeholders (JVCo, CCG, Clinical Staff, Service provider organisations etc.)
- Effective managing and prioritisation of incoming work and issues
- Deploying effective communication in all aspects of the role — not simply as a skill but as an integral part of the role.
- Create, edit and proofread communications and presentations ensuring grammatical correctness, appropriate layout etc.
- Co-ordination and execution of aspects required for effective clinical meetings (e.g. compilation of agendas and minutes, TOR, meeting papers preparation, room booking etc).
- Maintenance of effective systems for managing mail
- Maintenance of the clinical filing system.
- Develop, maintain and communicate an efficient Document Management system, which includes (but is not limited to) the maintenance, distribution and archiving and security of organisational policy documents.
- Coordinate and support the preparation of external communications relating to SMSKPE clinical matters
As a thank you for your passion in delivering exceptional standards, we will care for your career, with rewards and opportunities that are not just good – they are exceptional:
- A competitive salary
- A generous pension scheme
- 27 days holiday (plus bank holidays)
- Private Medical and Westfield Health
- Life Insurance
- A catalogue of unique training courses
- The opportunity to make a real difference to a patient’s journey
For more information take a look at our role brief or get in touch with the Talent Team at recruitment@horder.co.uk #TeamHorder #CaringforyourCareer