Medical Records Assistant (Guest Services)

Crowborough

This vacancy is now closed

Description

Guest Services Medical Records Assistant (Clinical Support)

 We are on the look-out for a highly motivated and enthusiastic Guest Services Assistant to deliver first-class customer service to patients at our Crowborough Hospital – a centre of excellence in orthopaedics. Recently awarded OUTSTANDING by the CQC, we are a hospital with a difference.

A highly customer focused, skilled multi-tasker, you will work across the hospital in different areas. Working as a Medical Records Assistant you will have bags of energy and be able to adapt to change. You will be handling and moving large quantities of records at times.

As a thank you for your passion in delivering excellence in all aspects of your work, we will care for your career, with rewards and opportunities that aren’t just good – they are exceptional:  

  • A competitive salary
  • A generous pension scheme
  • 27 days holiday (plus bank holidays)
  • Private Medical and Westfield Health
  • Free onsite gym
  • Free parking
  • Life Insurance
  • A free meal from our staff restaurant – conditions apply
  • A catalogue of unique training courses
  • The opportunity to make a real difference to a patient’s journey

Must Haves

  • Face to face customer service experience
  • A minimum of two years administration  experience
  • Ability to multi-task and confident to work alone
  • Good communication and interpersonal skills with colleagues at all levels
  • A bright and breezy telephone manner (you can hear a smile over the phone!)
  • Computer literacy including recent working experience of Microsoft Word, Excel and Outlook
  • Previous records handling experience

 Nice to Haves

  • Customer Service training
  • Previous experience  in a medical setting will set you apart from the rest
  • Medical Records training
  • Knowledge of PIMS