Patient Care Advsior

SMSKPE Eastbourne

This vacancy is now closed


Patient Care Advisor – Sussex MSK Partnership East - 30 hours a week


We’re looking for a Patient Care Advisor to join us at Sussex MSK Partnership East (based in Eastbourne) on a permanent basis, to work in a varied role which involves referral management and responding to incoming queries from patients over the phone and by email. It allows some autonomy as well as working in a productive and welcoming team, who always put the patient first.

What you’ll do

  • Processing patient referrals. You will be responsible for assuring that the patients journey through our service is joined up and that patients, GP’s, providers & services are informed at every step.
  • Managing patients referrals at every level within the patient journey, offering choice and advice at each stage of their care.
  • Ensuring quality and handling patient data responsibly.

Who you’ll be

  • A highly effective administrator.
  • A confident communicator.
  • Self-driven and forward thinking.

What you need to have

  • Ability to collaborate with multiple groups effectively.
  • First-rate communication and writing skills.
  • Professional and positive attitude, open to feedback.
  • Advanced Microsoft Office and IT knowledge.

"In addition to a £19,788 (FTE) per year, we also offer an incredible number of benefits which are below:"

  • Family Friendly policies
  • Outstanding training and development opportunities
  • Full medical insurance
  • Full health and wellbeing programme

**If you are shortlisted, due to Covid 19 restrictions we will be holding interviews via Microsoft Teams on Friday 10th December 2021.