Ward/Clinical Support Administrator

East Grinstead

This vacancy is now closed

Description

Ward/Clinical Support Administrator– East Grinstead – Part Time – 27.5hrs pw

We’re on the look-out for a highly motivated and enthusiastic Ward Administrator to deliver first-class customer service to patients at our McIndoe Centre. Hours to be worked over 2 x 10hrs and 1 x 7.5hr shifts

What you'll do 

  • Assist in the process of written, telephone and face-to-face contact, with patients, staff, and various external agencies.
  • Assist with the completion of ward administration rota’s
  • Liaise with the Theatres, Pre-Assessment, Admissions and Outpatients to optimize patient flow.
  • Respond to patient enquires - both current patients and discharge telephone enquiries.
  • To attend relevant meetings and take minutes where required

Who you'll be 

  • An outstanding Administrator
  • Someone who is passionate in delivering exceptional standards
  • Customer orientated
  • Flexible and willing to learn
  • Discreet at all times

 

 What you need to have 

  • Previous experience working in a customer facing role.
  • Good levels of written and verbal English
  • Must be able to multitask
  • Excellent IT skills, experience of using a variety of operating systems

"In addition to a £19,500 - £21,600 (FTE) per year, we also offer an incredible number of benefits which are below:"

  • Family Friendly policies
  • Outstanding training and development opportunites
  • Full medical insurance
  • Full health and wellbeing programme