Ward/Clinical Support Administrator

East Grinstead

This vacancy is now closed

Description

Ward/Clinical Support Administrator– East Grinstead – Part Time – 27.5hrs pw

We’re on the look-out for a highly motivated and enthusiastic Ward Administrator to deliver first-class customer service to patients at our McIndoe Centre. Hours to be worked over 2 x 10hrs and 1 x 7.5hr shifts

What you'll do 

  • Assist in the process of written, telephone and face-to-face contact, with patients, staff, and various external agencies.
  • Assist with the completion of ward administration rota’s
  • Liaise with the Theatres, Pre-Assessment, Admissions and Outpatients to optimize patient flow.
  • Respond to patient enquires - both current patients and discharge telephone enquiries.
  • To attend relevant meetings and take minutes where required

Who you'll be 

  • An outstanding Administrator
  • Someone who is passionate in delivering exceptional standards
  • Customer orientated
  • Flexible and willing to learn
  • Discreet at all times

 

 What you need to have 

  • Previous experience working in a customer facing role.
  • Good levels of written and verbal English
  • Must be able to multitask
  • Excellent IT skills, experience of using a variety of operating systems

"In addition to a £19,500 - £21,600 (FTE) per year, we also offer an incredible number of benefits which are below:"

  • Family Friendly policies
  • Outstanding training and development opportunites
  • Full medical insurance
  • Full health and wellbeing programme

Covid-19 full vaccination may be a condition of employment for this role, unless an exemption applies. The successful applicant may have contact with vulnerable service users and we will therefore seek proof of being fully vaccinated during the recruitment process