Patient Adminstrator

SMSKPE Eastbourne

This vacancy is now closed


We are Sussex MSK Partnership East (SMSKPE).

SMSKPE manages the care and treatment of patients with bone, joint and muscle conditions (musculoskeletal or MSK for short). By bringing different specialisms together we can ensure that patients receive prompt and appropriate care that focuses on their individual needs and situations.

Based from Eastbourne, the Sussex MSK Partnership East team have an exciting opportunity for a Patient Administrator to join their team on a permanent, full-time basis. Connecting with patients on a daily basis, the successful candidate will ensure a seamless healthcare journey for all of our patients.

About the role

  • Connecting with patients via both telephone and email at every stage of their care, from the initial referral from their GP through our various pathways and eventually to the completion of their care
  • Responsible for all aspects of administrative service delivery, including the booking of patients, coordination of diagnostic results, working with clinicians, resolving queries, and supporting delivery of services that exceed patient expectations
  • Efficient management of the internal computer systems to actively manage patients through care pathways and provide clinicians with all necessary clinical notes prior to specific clinics

About you

  • Strong experience in an administrative role
  • Excellent communication and organisational skills
  • Good IT skills – including Microsoft Office
  • Previous experience with ERS and System One would be desirable, but not essential
  • Previously experience in an administrative healthcare environment would be advantageous

Location: Eastbourne

Working Hours: Permanent, full time (37.5 hours per week)

Salary: £24,041.68 per annum


In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Horder Healthcare sponsorship.

At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.

As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.