Are you passionate about making a difference in a patient’s journey from the moment they arrive? Do you thrive in a fast-paced, caring environment where your organisational skills and warm personality can shine?
At The McIndoe Centre, recently rated ‘Excellent’ on Trustpilot and recognised as a Centre of Excellence, we’re looking for a dedicated Ward Administrator to join our Clinical Ward Team. This is a fantastic opportunity to become part of a highly respected healthcare organisation that values compassion, integrity, and quality in everything we do. You’ll be the friendly face that welcomes patients and the reliable support behind the scenes that keeps the ward running smoothly.
What you’ll be Doing:
- Greet and orientate patients on arrival, supporting them and their families throughout their stay.
- Provide essential administrative support to the Ward Manager and clinical team.
- Liaise with Consultants, Anaesthetists and Resident Medical Officers (RMO) with requested administration duties.
- Maintain accurate patient records and prepare documentation for daily operations.
- Liaise with other departments to ensure a seamless patient experience.
- Respond to patient queries and assist with scheduling or pathway changes.
About you:
- Passionate about delivering excellent customer service and administrative support.
- Strong communication skills to build trusted relationships with patients and colleagues.
- Proactive, organised, and eager to learn and grow within the role.
- Confident using IT systems, including Microsoft Office.
- Previous experience in administration and customer service, ideally supporting senior management.
- Committed to upholding our core values: Caring, Friendly, Quality, Integrity, and Pride.
Location: The McIndoe Centre, East Grinstead
Contract Type: Permanent, 20 hours per week
Work Pattern: Set 2 days through the week to be discussed on application
Salary: Pro-Rata up to £12,948 per annum (£24,277.50 FTE)
Right to work in the UK
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.
At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.
As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.
In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.