Healthcare Assistant, Outpatients

East Grinstead
Description

Are you a caring and compassionate Healthcare Assistant who takes pride in delivering excellent patient care? Join Horder Healthcare and play a vital role in supporting patients throughout their outpatient journey at The McIndoe Centre.

This is a rewarding opportunity to work in a professional, friendly and supportive outpatient environment, where your contribution truly makes a difference.


About the role

As a Healthcare Assistant, you’ll work closely with the Outpatients team, and the wider multidisciplinary clinical members, to deliver safe, high‑quality and evidence‑based care. You’ll support patients with dignity and kindness whilst helping to ensure services run smoothly and efficiently.

Everyday will be varied, meaningful and patient‑focused, making this an ideal role for someone who enjoys teamwork, communication and hands‑on care.

What you’ll be doing

  • Providing compassionate, safe and professional care to patients
  • Supporting clinical staff with the delivery and evaluation of patient care plans
  • Carrying out basic nursing procedures under appropriate supervision
  • Undertaking and recording clinical observations accurately
  • Maintaining clear, timely and confidential patient documentation
  • Communicating effectively with patients, relatives and colleagues
  • Contributing to a positive and supportive outpatient team environment
  • Following all policies relating to health and safety, infection control and governance
  • Reporting incidents, accidents and near misses appropriately

About you

You’ll be approachable, reliable and committed to delivering excellent care and patient experience.

Essential requirements:

  • GCSEs (or equivalent) in Maths and English
  • Previous experience working as a Healthcare Assistant
  • Competence in delivering basic clinical care and observations
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team

Desirable:

  • Healthcare Assistant qualification (NVQ Level 1, 2 or 3)
  • Care Certificate
  • Experience taking patient medical histories
  • Dental and/or Ophthalmic experience

Location: The McIndoe Centre, East Grinstead 

Contract: Permanent, Full-Time

Salary: up to £24,921.00 per annum, depending on experience and qualifications


Right to work in the UK

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.

At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.

As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.