Private Patient Services Advisor

This vacancy is now closed

Job reference
East Grinstead
Pay scale from
3.06 (Annual: £18,813, Hourly: £9.65)
Pay scale to
3.12 (Annual: £20,795 Hourly: £10.66)
Closing date

‘Caring for your Career’

Vacancy – Private Patient Services Advisor

The McIndoe Centre East Grinstead

£18,813 - £20,795 ( Pro rata) 30 hours per week

We are on the look-out for a highly motivated and enthusiastic Private Patient Services Assistant to generate private patient business through building strong relationships with internal and external customers, giving timely and accurate advice when requested and providing feedback to the organisation on changing customer requirements.


A highly customer focused, skilled multi-tasker who will answer all calls in a professional manner; giving costs of procedures where appropriate and information regarding the Horder Centre and the Mcindoe Centre where possible taking patient details. You will respond to patient emails and enquiries generated by the websites via the CRM or any other sources.

You will make outpatient appointments and keep the ‘Client Relationship Management’ system updated.


       Must Haves

  • Excellent Communication Skills
  • Good computing skills
  • Flexible approach
  • Presentable
  • Confident
  • Good organisation Skills

Nice to Haves

  • Sales background
  • Medical Background

As a thank you for your passion in delivering excellence in all aspects of your work, we will care for your career, with rewards and opportunities that aren’t just good – they are exceptional:

  • A competitive salary
  • A generous pension scheme
  • 27 days holiday (plus bank holidays)
  • Private Medical and Westfield Health
  • Life Insurance
  • A free meal from our staff restaurant – conditions apply
  • A catalogue of unique training courses


For more information take a look at our role brief or get in touch with the Talent Team at #TeamHorder #CaringforyourCareer

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