Guest Services Assistant - Clinical support


This vacancy is now closed


Guest Services Assistant (Clinical Support) – Bank (zero hours contract)

We are on the look-out for a highly motivated and enthusiastic Guest Services Assistant to deliver first-class customer service to patients at our Crowborough Hospital – a centre of excellence in orthopaedics. Recently awarded OUTSTANDING by the CQC, we are a hospital with a difference.

A highly customer focused, skilled multi-tasker, you will work across the hospital in different areas. Working as a ward clerk; in our surgical clinic preparing paperwork; on a reception desk; to completing medical records, no two days are the same. You will have bags of energy and be able to adapt to change

As a thank you for your passion in delivering excellence in all aspects of your work, we will care for your career, with rewards and opportunities that aren’t just good – they are exceptional:  

Must Haves

  • Face to face customer service experience
  • A minimum of two years recent administration experience
  • Ability to multi-task and confident to work alone
  • Good communication and interpersonal skills with colleagues at all levels
  • A bright and breezy telephone manner (you can hear a smile over the phone!)
  • Computer literacy including recent working experience of Microsoft Word, Excel and Outlook
  • A “Can do” attitude

 Nice to Haves

  • Customer Service training
  • Previous experience  in a medical setting will set you apart from the rest
  • Experience of maintaining petty cash records and petty cash reconciliation
  • Knowledge of PIMS